Shipping

At Shrivastrakala.com, we ensure that every transaction you make with us takes place in a safe and secure environment. We value the trust you place in us, and we use industry-standard security practices to protect your payment data.

You can shop confidently using any of the following payment options:

• BHIM UPI (Google Pay, PhonePe, Paytm UPI, etc.)

• Mobile Wallets (Paytm Wallet, Freecharge, etc.)

• Credit Cards (Visa, Mastercard, RuPay, etc.)

• Debit Cards (Supported by over 60 Indian banks)

• Net Banking (For 60+ banks via secure payment gateways)

Note: Currently, we do not offer Cash on Delivery (COD). All orders must be prepaid using one of the online payment options mentioned above.

What You’ll Need for a Smooth Transaction

To ensure a quick and hassle-free payment experience, please keep the following handy:

For BHIM UPI:

• Ensure your UPI app (Google Pay, PhonePe, Paytm, etc.) is active and linked to your bank account.

• Approve the payment request and enter your UPI PIN to complete the transaction.

For Wallets:

• Make sure your preferred wallet (Paytm, Freecharge, etc.) has sufficient balance for the transaction.

For Credit Cards:

• Have your card details ready — Card Number, CVV, Expiry Date, and Cardholder Name.

• You will be prompted to enter your 3D Secure password or OTP for verification.

For Debit Cards:

• Keep your debit card details ready — Card Number, CVV, Expiry Date.

• You’ll be redirected to your bank’s page for 3D Secure or OTP authorization.

Is It Safe to Use My Card on Shrivastrakala?

Absolutely!
Shopping at Shrivastrakala is 100% safe and secure.
All transactions are processed through trusted, PCI-DSS compliant payment gateways that are VeriSign Secured® and SSL encrypted.
Your payment details are transmitted securely and never stored on our servers.

Our payment partners follow global standards for data protection, ensuring that your personal and financial information remains private and encrypted.

Shipping Policy

1. Shipping Timeline

Orders are typically processed and shipped within 5–7 working days after the payment confirmation.
Delays may occur during peak seasons, festivals, or due to courier service issues.

2. Delivery Information

Please ensure that you provide a complete and accurate address and a valid contact number while placing your order.
Incomplete or incorrect details may result in delays or failed deliveries.

If any issue arises with your shipment, please contact us promptly at
📧 shrivastrakala@gmail.com or 📞 +91 8108079467 with:

• Your Order ID

• Registered Email used for the purchase

• Contact Number

If the provided information is inaccurate or incomplete, we may be unable to process or ship your order.
Shrivastrakala reserves the right to cancel or forfeit such orders.

3. Order Verification

If discrepancies arise in your shipping or payment details, our team may contact you via email or phone for verification before dispatching your order.
Orders will only be shipped after successful verification.
Decisions made by the Shrivastrakala Support Team will be final and binding.

Please note: Grievances regarding unverified or incomplete orders will not be entertained beyond 20 days from the payment date.

4. Shipping Partners

We ship across India using trusted courier partners such as:

• India Post

• and other reliable logistics networks depending on the delivery region.

Our courier partnerships are updated periodically to ensure faster and safer deliveries.

5. Tracking Your Order

Once your order is shipped, you will receive an email or WhatsApp update with tracking details.
You can track your order directly through the courier’s website or via our customer support.

6. International Shipping

Currently, Shrivastrakala ships only within India.
We plan to introduce international delivery options soon.

Contact for Payment or Shipping Queries

If you have any issues or questions related to payments or shipping, please contact our support team at:

📧 shrivastrakala@gmail.com
📞 +91 8108079467
🌐 www.shrivastrakala.com